1. Information We Collect

Depending on how you interact with Rejuv NP, we may collect information such as:

• First and last name

• Email address

• Mobile or other telephone number

• Appointment and scheduling information

• Information submitted through contact or booking forms

• Service-related inquiries

• Communication preferences

• Information voluntarily provided during customer-service communications

We may also collect limited technical information when you use our website, including:

• IP address

• Browser type

• Device type

• Pages visited

• Website interaction information

• Cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by applicable law.

2. How We Use Your Information

Rejuv NP may use information we collect to:

• Respond to inquiries

• Schedule and manage appointments

• Send appointment confirmations and reminders

• Communicate regarding scheduling or rescheduling

• Provide customer support

• Provide information about requested services

• Process payments where applicable

• Maintain business and appointment records

• Improve our website and customer experience

• Maintain communication preferences and consent records

• Comply with applicable legal and regulatory requirements

We do not use your information for unrelated purposes without appropriate authorization or consent where required by law.

3. SMS AND MOBILE MESSAGING PRIVACY

Rejuv NP may offer SMS/text messaging to customers who voluntarily provide their mobile number and expressly opt in to receive text messages.

Types of SMS Messages

Customers who opt in may receive messages such as:

• Appointment confirmations

• Appointment reminders

• Scheduling or rescheduling notifications

• Customer-support communications

• Responses to service inquiries

• Service-related notifications

Marketing or promotional SMS messages will only be sent where the customer has provided the appropriate separate consent to receive marketing communications.

SMS Consent

SMS consent is optional.

Providing your phone number does not automatically enroll you in SMS communications.

Customers must affirmatively opt in through an appropriate SMS consent mechanism, such as an unchecked checkbox on a website, booking, or contact form.

Consent to receive SMS messages is not a condition of purchasing products or services or receiving care from Rejuv NP.

Message Frequency

Message frequency varies depending on your appointments, inquiries, and interactions with Rejuv NP.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

Opting Out

You may stop receiving SMS messages at any time by replying:

STOP

After receiving an opt-out request, Rejuv NP will stop sending SMS messages unless you subsequently provide consent to receive them again.

Help

For assistance, reply:

HELP

You may also contact us directly:

Email: Rejuv@RejuvMA.com
Phone: +1 781-422-9009

Carrier Disclaimer

Message delivery depends on your wireless carrier. Rejuv NP is not responsible for delayed or undelivered messages.

4. SMS DATA PROTECTION

Rejuv NP does not sell or rent mobile phone numbers or SMS opt-in information.

Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

SMS-related information may be shared with service providers, such as messaging providers, CRM platforms, appointment-scheduling providers, hosting providers, or customer-support providers, when reasonably necessary to provide and operate the requested services.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

5. Information Sharing

Rejuv NP does not sell or rent personal information.

We may share information with trusted service providers when reasonably necessary to operate our business and provide requested services. These providers may include:

• Website hosting providers

• Appointment and scheduling platforms

• Customer relationship management platforms

• Payment processors

• Email service providers

• SMS/messaging service providers

• Customer-support providers

• Technical service providers

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by applicable law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or property.

SMS opt-in data and mobile phone numbers will not be shared with third parties or affiliates for their own marketing or promotional purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Operate website features

• Remember preferences

• Understand website usage

• Improve website performance

• Analyze website traffic

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

Rejuv NP uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain appointment and business records

• Communicate with customers

• Fulfill legal or regulatory obligations

• Resolve disputes

• Enforce applicable agreements

When information is no longer reasonably necessary, we may delete or anonymize it in accordance with applicable requirements.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information where legally permitted

• Withdraw consent for optional communications

• Opt out of SMS messages by replying STOP

• Request assistance regarding our use of your information

To exercise an applicable privacy right or ask a privacy-related question, contact us using the information below.

10. Children's Privacy

Our website and services are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, scheduling systems, payment services, or other platforms.

Rejuv NP is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage users to review the applicable privacy policies of third-party platforms before providing information.

12. Changes to This Privacy Policy

Rejuv NP may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, we will update the effective date at the top of this policy.

We encourage you to periodically review this Privacy Policy for the latest information.

13. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or our SMS messaging program, please contact:

Rejuv NP
 Rejuv@RejuvMA.com
 +1 781-422-9009
 https://www.rejuvnp.com/